TWO MEN AND A TRUCK Moving Reviews

Unedited reviews from REAL customers of TWO MEN AND A TRUCK® Boise. If you like what you hear, please request a free moving quote.

Overall, TWO MEN AND A TRUCK® - has a 5 rating.
Based on 223 reviews.
Have an opinion? Submit your own review.
by Brian from Boise on
Great Job done by the two men who loaded our truck. Fast, courteous, and careful.
by Tammi from Boise on
Your team was excellent all around. Professionalism! Excellent customer service skills and attitude. Made moving less stressful. Thank you.
by Maria from Boise on
Exceptional service. The guys (moving team) were fabulous. Courteous and hard working. The office staff was great as well. And we were able to get booked within 2 days, during a very busy moving season. Would absolutely refer to any and everyone I know. I love that the movers were trained, background and drug tested. Felt much safter being alone with them while moving items out of old house/into new house.
by Laura from Nampa on
The four guys were very friendly and FAST. They RAN the whole time during the 10 hours it took to move. One suggestion I have is that you DO recommend people remove files from file cabinets. The metal bars dropped into the drawers of my file cabinets, making it impossible to open the drawers. I still haven't been able to pry open one of the drawers. My only complaint would be that they broke a foot off a very heavy, 50 year old dresser that was my grandmother's. Is there a way to repair this?
by Meghan from Boise on
your young men where exceptional... would reccommend to all of my friends and family. Thank you for hiring with the customer in mind... it was the final and best move ever!!!
by Jason from Boise on
Best move ever!
by from Star on
I cannot say enough good things about Eli, Charlie, Ben, Erik, Josh M. and John. They arrived on-time and ready to work. After they got started, I was able to relax and work on other things because it was evident that these guys knew what they were doing. They were friendly, respectful, and efficient. They were also very resourceful when we ran into one or two unexpected obstacles (i.e. tables that wouldn't push closed). I am so pleased that we were able to work with your company; I had already recommended your company to two other individuals by the end of my moving day! I look forward to working with you again in the near future.
by Jim from Meridian on
We were satisfied with the over all service. We had 3 sets of movers. The first set were very nice, but were not good. They broke a sewing cabinet, damaged the stairs and floor. They did fill out forms for the damage and that is being taken care of, but it was unnecessary. I had explained that the cabinet needed to be taken apart. I was told that would be fine. The cabinet was not taken apart, drawers were not removed and the consequence was the unnecessary damage.

The second set of movers were great. They were fast, efficient and a pleasure to work with.

The third set of movers were great as well. We found them to be very good at what they were doing.
by Diane from Caldwell on
Nice men, good work, very polite
by Donald from Nampa on
Fast, efficient, surveyed situaion and got the job done in very reasonable time
by Mary from Meridian on
The four young gentlemen that helped us move were very friendly and efficient.
by Tracy from Boise on
I didn't bye boxes be wise I already have some. also, they were only moving five appliances
by Jennifer from Meridian on
I though the service was fine, however the communication between your scheduling department and the actual crew could have been better. When I scheduled the job, the person who set up the job was aware that my customers would not be there when they moved everything out or when they moved it back... When I went out to check the job afterwards... only half of the customers furniture had been moved back and it was in the wrong place. I then had to take an hour out of my day to drive over and meet the third crew who came out to help them figure out where everything went... they where very nice and helpful however, there where pieces that we had to leave them stacked in the hall because we couldnt figure out where they came from originally. My customers are expecting me to have their home put back together when they get back into town and I feel as though this did not happen... It reflects poorly on my level of professionalism.
replied to by TWO MEN AND A TRUCK® on 6/17/2013

Jennifer,
We apologize for any inconvenience that this may have caused. Unfortunately we cannot guarantee that the same movers will show up every time. We do ask that someone be on site while a move is being performed to avoid situations like this. Unfortunately there was some miscommunication, as we were under the impression that you would be there to direct the movers even though the actual homeowners were out of town. Again we do apologize for the miscommunication. We’re happy we were able to resolve this issue with you and appreciate your feedback.

Thanks,
Two Men and a Truck

by Sandi from Meridian on
I could not have been happier with your team that helped us load a truck in our move from Idaho to Spokane area. They were very focused on getting the job done and did and excellent job!! I was very pleased with their work ethic and the professional way they did their job. I would easily use them again or recommend to anyone I know.
Thank you for your wonderful service!!
by Zeta from Garden City on
Thanks so much for everything! Your crew was courteous, professional and patient with our aged mother. We will definitely use your company for any future moves we have!
by Michael from Boise on
From previous moving experience, this move took longer and therefore cost me more than it should have. Though I would not discourage anyone using TM and a T, I would caution them about the expense.
by Amy from Eagle on
Two of the three men that came were very good, but the one was brand new and did not help very much at all - he kept having to take breaks and was not able to lift very much. He put a much bigger burden on the other two men. Because of his inability to lift much weight, and almost passing out at one point one of my couches was dropped. Again, the other two did a very good job and the rating above only apply to them.

Thank you,

Amy
by Teresa from Boise on
This was just a small job. We needed help moving furniture from one part of the house to another. We were happy that you were willing to handle it and fit us in the schedule with just a couple of days notice.
by Ward from Boise on
I never used a moving company before. I was lerry about the procedure but was very happy with the outcome.. josh and Ben introdused them selfed to us also explaned whats was going to happened during the move and made it happened.. They worked long hard and fast. You should be very happy they are your employees.. Thanks Josh and Ben and Two Men and a Truck.
by Robert from Boise on
The two young men that moved us were wonderful!
by Jim from Boise on
Great Service! On time and careful with everything. Thanks so much!
by Rexford from Boise on
The gentlemen that assisted my son and I in moving, were not only incredibly professional, but incredibly polite as well. All three gentlemen worked diligently and with care. I can't thank you enough for the wonderful experience. I'll be happy to recommend you to friends and family.

~~Rexford~~
by D'Ann from Boise on
Charlie and Rich were great. I have made several moves and this was my best experience by far. Thanks!
by Nick from Boise on
I would not refer your service solely because your service rate is too high. The service was excellent however.
by Mary Sue from Boise on
Reyes, Ben and Eric did an outstanding job of moving the furniture for us. They were pleasant, courteous, knowledeable and demonstrated high quality expertise. In short, they were OUTSTANDING!

Megan was also very helpful in giving me proper information and helping me get the guys scheduled in a timely manner.

So pleased with my experience with your company, we will definitely use you again and recommend you to others.
by Crystal from Boise on
Those guys did a great job they were very professional careful and I only have great things to say!
by Chris from Meridian on
The team did a great job, was very friendly, and was very efficient. I would use this company in the future due to the great service and availability on the weekend and the fact that they were able to come on short notice.
by Amy from Boise on
I was disappointed that the movers were only able to take about 1/2 of the items that they were scheduled to move. I had given a very specific inventory to the representative when I reserved your services, the movers informed me that the truck was full and couldn't fit any more. While the driver was very professional and worked hard I was frustrated that they weren't able to move what I needed moved.
by Rod from Mountain Home on
Ben and Charlie were awesome. Very professional, quick and kind. We have already recommended you to friends and will continue to do so! Thanks so much for the awesome move!
by Rhonda from Boise on
Charlie and Brent did a great job helping us move our belongings into storage. They were professional, quick yet very careful, and were patient with us while we made final decisions. We have already recommended Two Men and a Truck to some friends.
by Patrick from Eagle on
Moving is always a pain but the guys from 2 Men and a Truck made it almost enjoyable. The first thing I noticed was how respectful they were, polite and courteous. They were also very fast and knew how to move everything efficiently and in the end damage free. We had to be out of our rental and in our new home in one day and we have a lot of stuff, these guys did it in about 5 hours and even helped with some packing. They would actually run back in the house after taking a load to the truck. Two Men and a Truck is the best choice you can make for a move...
by Robyn from Boise on
Best movers we've ever hired. Chris and crew were courteous, fast, efficient. Not one ding on my furniture or either house--I couldn't have asked for better service. Problem free from the first phone call til they drove away. Y'all are wonderful!
by Dina from Boise on
They were wonderful movers and I appreciated how fast and polite they were.

Awesome job. Thank you.

Dina
by Sue from Boise on
Thank goodness for strong, young bodies!

Please keep (perhaps tape) cords with appliances. We still can't find out television power cord.
by Michael from Nampa on
Chris and his team of two other gentlemen did an outstanding job handling my move. They were professional, courteous and expeditious in getting my items moved. Based on my experience with your company i would recommend your services to anyone in need.
by Jim from Eagle on
Very impressed with the young men who moved my furniture. They were very courteous and accommodated all of my requests. I very much appreciated their speed and efficiency.
by Sylvia from Boise on
I shared a review on Angie's List and Yelp, and I'm delighted to repeat it here. Terry, Chris, John, Brent, Charlie and Megan (office) were OUTSTANDING! They renewed my faith in customer service. You really DO live the slogan "Movers that CARE". Due to another customer, the team was running behind schedule. I was on a schedule due to the limitations of access to the storage unit where I was moving my belongings. Charlie and Brent called me numerous times advising me of this situation. Then Terry the manager called and arranged for another team of movers to do the job and he himself came over to our house. On top of that, the original crew of Brent and Charlie showed up and all 5 men HUSTLED and moved my belongings from a residence to storage unit in 1 hour and 45 minutes, and that included travel time! They were cheerful, apologetic, efficient, professional, understanding, caring.....just AMAZING!!! And they only charged me for a 2 man crew....THAT was above and beyond! Charlie and Brent worked over 12 hours that day and they were still running as fast as they could to accommodate me. Truly, they were gentlemen, professionals, delightful and had smiles on their faces the whole time. They were professionally dressed, polite, genuine....can't say enough. I will use this company when I move into my home and will highly recommend them to anyone in the Boise area. You ROCK!!!!!!!
by J.L. from McCall on
Two Men and a Truck came highly recommended and they lived up to the recommendation. The guys were great and really worked hard...they took care to cover door frames, and carpets where needed. we would absolutely use them again and will recommend Two men and a truck....
by Sharon from Eagle on
I was very happy with your service and would hire you again. Very nice young men, Worked very hard for their money. Thank you.
by Sean from Meridian on
Two Men & A Truck? More like Three Idiots and A Poor Attitude. Not only will I NEVER recommend Two Men & A Truck to a friend, I'm considering suing. The "men" you sent out, seemingly, had never packed a truck before in their lives. I assumed I was getting moving professionals. What I got instead were a group of yahoos who brought NO equipment (not even a dolly) and who seemed to have zero experience ever packing a truck. I told them specifically to put the heavy items on bottom and the light items on top. They did exactly the opposite. So everything owned was crushed, scratched, beat to hell and in generally poor condition when we arrived. It's going to cost us a small fortune to replace everything that was damaged in the move thanks to the terrible job your employees did. So not only am I out the $370 I had to pay your company, but I'm out many times that for everything I have to replace. NO. I will NEVER be recommending Two Men & Truck to anyone. Moreover, since I'm the executive creative director of an ad agency, I'm going to take to social media and launch a campaign to make sure no one else ever uses your service. It's a really BAD idea to give poor customer service to someone with PR and media contacts. - Sean Rodman
by Phyllis from Emmett on
I was anxious to use Two Men and a Truck because they are a local company and do a lot of advertising. However, I was disappointed in the move. I was told that it would take 3 men to move a safe, which I agreed to. Also was told that someone would come and look at a cart to see about loading it. No one came. It took a fourth man to bring another ramp (which I did not order) to load the cart and the safe. There was no sense of urgency to get the job done by these men, except for Eli who was excellent, since I was paying by the hour. One man spent a lot of time in the restroom both at my home and at the delivery location and upset the owner there because he plugged up the toilet. They were very slow moving and caused me compare them to the employees at Les Schwab who RUSH to get a job done.
by Merrie from Boise on
The men didn't put blankets over washer, dryer, or refrigerator and when they arrived there was paint scratched off the appliances that hadn't been there before. Blankets were available to wrap the appliances. They also weren't able to load all of my belongings and I had to leave furniture. I was disappointed in that.
by Patti from Garden City on
Great job guys! Thank you for your hard work and for being so efficient.
by Alana from Boise on
Very wonderful guys!
by Linda from Star on
Thank you SO MUCH for making our move go so seemlessly. The flexibility with moving our date around was so appreciated. The two office resources I talked with (Megan & ?) were both friendly & professional. The 3 movers (Ben, David Peevler, Charlie) were awesome ... jogging back to the truck between trips and such efficient workers. My husband & I were both totally impressed. We hope to not move again soon, but will definitely give a positive referral to everyone we know. I'll go post a review on Facebook now!
by Marci from Boise on
everything was fine
by Stacey from Nampa on
Charlie, DJ and Matt were excellent. I had a small load, and even though your company gets paid by the hour, they were fast and efficient. The way my furniture was cared for was very impressive. I will refer your company to anyone I know who is moving.
by Marlene from Boise on
The professionalism and expertise of the team -- Eli, Rich, and Ben -- was PERFECT!
by Brenda from Star on
Have a better way of keeping track of hardware
by Moira from Boise on
Fast, efficient and everyone was friendly and courteous
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Boise

208-649-9634

110 E 40th St., Boise, ID 83714